Case Study
Programme Management Consulting Services
Technology Strategy
AXA Ireland partnered with SevTech to drive a major multi-year transformation aimed at modernising its core insurance operations. Centred on the rollout of the Guidewire Insurance Platform, the programme spanned policy, billing, claims, data, and customer services. SevTech provided programme management leadership, ensuring strong governance, cross-stream coordination, quality assurance, and business readiness across the entire initiative.
Overview
SevTech partnered with AXA Ireland to provide Programme Management Consulting Services for a major transformation initiative modernising the insurer’s core operations.
The multi-year programme focused on upgrading AXA Ireland’s end-to-end capabilities using the Guidewire Insurance Platform, covering policy, billing, claims, data, and customer services. SevTech oversaw delivery governance, cross-stream integration, quality assurance, and business readiness across all workstreams.
Challenge
AXA Ireland sought to replace legacy systems that limited agility, slowed product delivery, and created operational inefficiencies. The organisation needed a coordinated approach to modernise rating, quoting, claims, reporting, and customer engagement capabilities.
Managing a complex, enterprise-wide transformation - while maintaining business continuity and aligning diverse stakeholders- required strong programme governance, disciplined planning, and experienced leadership to ensure predictable, transparent execution.
Results
Streamlined delivery through robust programme governance.
Improved cross-functional alignment and decision-making.
Increased transparency of risks, issues, and dependencies.
Enhanced readiness for the rollout of modernised core capabilities.
Greater confidence in programme decision-making and governance.
Solution
SevTech provided a dedicated programme management support to establish structure, governance, and delivery assurance for the transformation. They implemented integrated planning, risk and dependency management, and agile delivery frameworks to coordinate technology, operations, and business teams.
SevTech also ensured alignment with best practices, strengthened cross-functional communication, and drove business readiness activities to support a smooth transition to the upgraded platform.
