Technology Strategy
CASE STUDY
Technology Strategy Definition
Dublin Airport Authority (daa) partnered with SevTech to develop a three-year IT strategy.
Using a structured consulting approach, SevTech led workshops, gathered requirements, and benchmarked daa’s IT against peer airports, delivering a roadmap to align tech investments with daa’s strategic goals.
COMPANY SIZE: Enterprise
INDUSTRY: Semi-state and air travel
Overview
Dublin Airport Authority (daa) engaged SevTech to define a three-year Technology Strategy for its IT department.
Through a structured consulting approach, SevTech facilitated workshops with IT stakeholders, gathered business and technology requirements, and benchmarked daa’s IT organisation against similar-sized airports. The goal was to create a roadmap aligning technology investments with daa’s operational and strategic objectives.
Challenge
daa’s IT department needed a cohesive Technology Strategy to support digital transformation, enhance operational resilience, and optimise IT investments. The key challenges included:
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Aligning IT priorities with business goals.
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Evaluating the existing IT organisation structure.
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Benchmarking IT capabilities against peer airports.
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Ensuring scalability and efficiency in future technology investments
Solution
SevTech conducted a series of collaborative workshops with IT and business stakeholders to assess current systems, pain points, and future needs. A benchmarking study compared daa’s IT structure and size with three similar airports.
Using these insights, SevTech developed a three-year roadmap covering infrastructure, cybersecurity, digital innovation, and IT governance, ensuring alignment with daa’s long-term strategy.